Practice Team

Practice Management

Cheryl Midgley (practice manager) oversees the day to day running of the practice, assisted by Carolyn Shepherd (assistant practice manager).

Georgina Kelly, (administration assistant) and Jade Muscroft (information management and technology coordinator) also provide support to the management team.

You can contact Cheryl or Carolyn by telephone, in writing or by completing the Contact the Practice form.

Administration

Our data administrators, Claire Bogie (team leader), Liz Goldsbro and Andrea Smith work hard summarising and coding information from patients’ clinical records, hospital correspondence and other sources into the practice computer system, ensuring data is up to date and accurate.

Patient Services Administrator

Our patient services administrator, Anne Shead, works with the Data Administration and Medical Secretary Teams to assist them with administrative processes.

Reception

Julie O’Neil (reception manager) oversees our 12 receptionists, who work full time or part-time. Our receptionists have a demanding job trying to ensure the smooth running of the practice whilst dealing with patient enquiries. They are here to help you and if they do ask for details of your problem this is merely to assist the doctors and nurses in organising their available time to give priority to urgent cases.

Some enquiries may take a little longer than others to resolve so please be patient and the receptionists will do their best to deal with your enquiry as quickly as possible.

Secretaries

Our secretaries, Jayne Foston, Karen Wright and Karen Smart all work hard typing letters and liaising with hospitals. They are also responsible for sending out insurance reports and other correspondence.

Cleaning Team

Our cleaners, Carol, Louise, Kasia and Magda are responsible for cleaning the surgery to ensure we maintain safe environments for patients and staff.