Our surgery has full disabled access with automatic front doors and the majority of our patient services on the ground floor. There are 3 disabled parking bays within the surgery car park (1 next to the pharmacy and 2 at the rear of the surgery).
For people who have mobility problems, but are not in a wheelchair, we have access to the surgery via the back door. This is kept locked, for security reasons, but there is a call system to reception and remote unlocking.
In the waiting room we have a loop system for patients using hearing aids. We also have a visual call system.
In addition, we have a portable loop which can be taken into any of the rooms for patients who have particular problems with hearing and need extra help on a 1 to 1 basis. We also have the facility to book Sign Translate for profoundly deaf patients who can sign.